

Week 2
Building Relationships


Reflection on Practice
Meaningful social work engagement does not always require formal intervention. Taking time to listen, showing genuine interest, and allowing residents to share their experiences form the core of relationship-based practice.
Trust develops gradually through consistency, empathy, and deep respect for personal boundaries. Small daily interactions lay the essential foundation for residents to feel heard, comfortable, and valued.
Core Competencies
Insights & Skill Development
Active Communication
Rapport & Trust
Person-Centred Respect
Developing active listening skills and initiating everyday conversations with growing confidence, patience, and authentic warmth.
Building genuine professional trust through consistent, respectful, and transparent daily interactions with residents.
Recognising individual identity, life experiences, and personal strengths while fully respecting boundaries and autonomy.
Theoretical Foundations
